Service Technician – Laser Technology (m/f/d)
Description
We are a laser technology company based in Aachen / Kohlscheid. Our systems are primarily supplied to start-ups, research institutions, and universities that develop new technologies or set up pilot production lines.
To strengthen our team, we are looking for you — a committed individual who will assemble our systems, commission them, and install them at our customers’ sites.
Responsibilities
- Assembly and commissioning of our laser systems in Kohlscheid
- Installation and handover of the systems at customer sites in Germany, Europe, and North America
- Delivery of customer training sessions on site and online (partly in the evening, aligned with our customers’ office hours in North America)
- Troubleshooting, maintenance, and support during service assignments
- Documentation of work steps
- Close collaboration with our development team to contribute customer feedback and technical improvements
You Profile
- Completed vocational training or a degree in laser technology, electronics, electrical engineering, physical engineering, or a comparable qualification
- Confident handling of measuring instruments (e.g. oscilloscope, multimeter)
- Experience in laser technology is desirable, but not essential
- A structured, self-organized, and reliable way of working
- Moderate customer-facing experience, with a confident manner and strong communication skills
- Willingness to travel (approx. 5–15 assignments per year, each lasting 3–4 days)
- Willingness to occasionally conduct online training sessions outside regular German office hours
- Good English skills for international customer communication
- Valid Class B driver’s license
Benefits
- Work with cutting-edge laser technology in an innovative environment
- A varied role with international assignments – most of our customers in North America are based in California and other innovation-driven regions
- Comprehensive onboarding, internal training, and support for external professional development to help advance your career
- Flat hierarchies, short decision-making paths, and a team culture where everyone is on a first-name basis
- A secure position at our Aachen / Kohlscheid location
- The opportunity to work closely with our development team and contribute your own ideas
Contact
We look forward to receiving your application!
Please send your documents (CV, certificates, and your earliest possible start date) by email to: karriere@bergfeld-lasertech.de
Hiring organization
Employment Type
Full-time
Job Location
Roermonder Strasse 110a, Aachen, NRW, 52072, Germany
Date posted
13. March 2026
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